Hardware Retailing

APR 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | April 2017 56 Core Category All-Stars Plumbing 3 1 2 1 The plumbing display at Pojoaque True Value in Santa Fe, New Mexico, shows fixtures out of the box. "Customers want to touch and feel the product and see what the finish looks like," store manager Anthony Urbina says. "The product signage is key to selling the product as well." Below each fixture is signage with the price, key features and warranty information. Don't forget this often-missed element of this type of display, as it makes it easier for customers to shop and compare. 2 Bins with plumbing fittings must stay full and organized, as customers want to have the confidence you have enough pieces for their project. At Klingbeil Lumber, pipe cement is merchandised nearby, as this is one of the most common add-on sales associated with PVC pipe. 3 The toilet pyramid at Budget Home Supply in Longmont, Colorado, gets customers to stop and look. It also lets them know there is a wide variety of styles and brand names available in the store's 30,000-square-foot showroom. It also gives them a way to visually distinguish between the different toilet features.

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