Hardware Retailing

MAY 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | May 2017 4 Contents CATEGORY SPOTLIGHT Farm, Pet and Ranch Knowing your customers' needs for their everyday projects is part of the job description for retailers. What about your customers' specific needs? Farm, pet and ranch customers explain how you can exceed their expectations with product knowledge, product mix and community engagement. 100 MAY 2017 | VOLUME 212 | ISSUE 5 COVER FEATURE 78 OPERATIONS Target 360 In this in-depth feature, we set our sights on Target Corp. The retailer opened in the 1960s and has grown to a $50 billion-per-year operation. Now, learn how Target plans to address omnichannel retailing and differentiate itself. 120 CATEGORY FEATURE Core Category All-Stars: Part II Last month, we covered the best in electrical, plumbing and lawn and garden in this two-part merchandising series. In Part II, we showcase best-in-class merchandising in hardware and fasteners, paint and tools. 158 INDUSTRY EVENTS NRHA All-Industry Conference at the National Hardware Show ® This comprehensive guide covers the many opportunities available for independent retailers at the 2017 NRHA All-Industry Conference, held in conjunction with the National Hardware Show ® . " Educating customers up front on how to take care of their animals—that goes hand in hand with getting the sale. "

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