Hardware Retailing

MAY 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | May 2017 110 1-800-950-4458 | chapinmfg.com Proven Performance © 2017 Chapin International, Inc. When homeowners demanded innovation. We delivered. 8200A 80-Pound Residential Turf Spreader 63924 4-Gallon 24v Rechargeable Backpack Sprayer G362D All-Purpose Professional Hose-End Sprayer Wendy Ralph Owner, Golden Acres Farm & Kennel Blanchester, Ohio Wendy Ralph and her large family run Golden Acres Farm & Kennel in Warren County, Ohio. They raise cattle, poultry, goats and rabbits for their own needs and for sale. The Golden Acres team has bred and raised golden retrievers, golden retriever-poodle mixes and standard poodles for six years, and the kennel offers dog boarding, too. BDK serves as a supplier for Golden Acres' feed and hardware needs. Here is what Ralph says about why she shops at BDK. Products She Needs At Golden Acres, there are a lot of chores that need to be done, including taking care of several types of animals. Ranch animals are mostly for the Ralph family's needs, though the farm does raise and sell livestock when orders come in. The family boards dogs as well, but the main part of the business is the breeding operation. "Because of the kennel, we always have a lot of dogs on hand. We feed them as much natural product as possible. I used to be a veterinary technician, and I really think it's important to stay away from grains in dog food," Ralph says. "It just goes right through their system and doesn't leave any nutrients behind for them to grow from." A big reason why Ralph uses BDK is that the store carries the kind of high-end feed that Ralph supplies the dogs, while also having everything else she needs in a hardware store. "If I'm picking up supplies for repairs, I'll pick up my dog food there. Bedding is also a big need for us with how many dogs we have," she says. "They have cedar bedding that we use for our breeding operation and for the dogs we board." Services She Wants Ralph is most interested in services she's seen involving convenience for pet owners. She likes Pet Shopper

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