Hardware Retailing

MAY 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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Tuesday, May 9 8:45 – 9:00 a.m. NRHA Village Stage Opening 9:30 – 10:15 a.m. Customers Uncensored: What They Wish You Knew Speaker: Dustin Kaehr, retail consultant Retail consultant and motivational speaker Dustin Kaehr will speak the honest truth about what customers say when you aren't around. 10:30 – 11:15 a.m. KEYNOTE: Decoding the New Consumer Mind Speaker: Kit Yarrow, Ph.D., author, "Decoding the New Consumer Mind: How and Why We Shop and Buy" Kit Yarrow will share sociocultural shifts that have changed the psychology of consumers; how consumers are motivated to buy differently today; and actionable recommendations to tap into today's new consumer psychology. 11:30 a.m. – 12:00 p.m. Home Sweet Home: PRO Edition Speaker: Bill Brunelle, Independent We Stand, and Dan Tratensek, NRHA This seminar will reveal the results of new research that illustrates exactly how meaningful a pro shopper's choices can be when it comes to supporting the communities they serve. 1:00 – 1:45 p.m. Break Out of the Pack Speaker: Al Meyers, Kalypso Drawing on his years of experience in consulting, Al Meyers will present the different approaches high-performance retailers are using to innovate—and stay afloat—in today's tough retail environment. 2:00 – 2:45 p.m. Packaging and Merchandising Awards Speaker: Lowell Huffman, NRHA NRHA will introduce the winners of the 2017 Packaging and Merchandising Awards and share a summary of judge commentary and emerging packaging trends. 3:00 – 3:45 p.m. Aubuchon Hardware's Omnichannel Initiative "Aubuchon Go" Speaker: Will Aubuchon, CEO, Aubuchon Hardware In this session, we will explore the topic of omnichannel retailing, and Will Aubuchon will guide attendees through the process of Aubuchon Hardware's 2016 launch of its omnichannel initiative, Aubuchon Go. 4:00 – 4:45 p.m. Lighting: The Smart Home Conduit Speaker: GE Listen as GE Lighting experts share how lighting is opening a channel to simple, smart home adoption and interoperability with a new generation of efficient lighting that listens, learns and sees. 5:00 – 6:30 p.m. NRHA Independent Retailer Reception Presented by: NRHA and Hardware Retailing NRHA invites all independent retailers attending the show to stop by the NRHA Village for a networking reception upon close of the show floor. Mix and mingle with fellow independent hardware store, home center and lumberyard owners and NRHA staff in a casual and welcoming setting. Conference Events Schedule @NorthAmericanRetailHardwareAssociation @HardwareRetailing @nationalhardwareshow Be Two Places at Once Follow the excitement at the conference and the show, no matter where you are. Connect with NRHA, Hardware Retailing and the National Hardware Show on Twitter and Facebook for in-the-moment event highlights. Search for #NRHAconference and #NHShow on both platforms to see what stands out to retailers, vendors and NRHA staff. #NHShow #NRHAconference @NRHA_Official @hardwareretail @NHS_Show HARDWARE RETAILING | May 2017 164

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