Hardware Retailing

MAY 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | May 2017 184 Technology is always evolving. You need to listen to your customers about what technology your store can offer them. More importantly, watch your customers as they shop your store. How are they interacting with their technology and the technology in the store? What can you learn from how they shop? Read retail magazines and blogs to see what is new and trending; this magazine is a great resource. When you network with other retailers, find out how they're using technology in their operations. I recently discussed with some retailers what software they use to schedule their employees. Are you leveraging technology to build your schedules? If you're unsure where to start, use your internal resources. Ask your employees what kind of " When you network with other retailers, find out how others are using technology in their operations. "

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