Hardware Retailing

MAY 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://hardwareretailing.epubxp.com/i/815244

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Page 74 of 224

HARDWARE RETAILING | May 2017 68 Checkouts MERCHANDISING Cashiers Go Nuts For Reference Board E very cashier no doubt has had to deal with a similar situation. A customer brings up a handful of nuts and bolts from the bulk sales section of the fasteners department. The customer doesn't have the SKU number or size, which means the cashier has to hunt for the correct bin label to ring up the order, delaying the checkout process while the line backs up. Susan Harlan, owner of Vickery Hardware in Smyrna, Georgia, found a solution. Her son, who is an artist living in Brooklyn, created a reference board with the popular bulk fastener items sold at the store. "It's an easy way to help employees reference those products and their prices when customers forget to label them," she says. "It's been very useful." A sample of each fastener along with its price is attached to the board. The board is two-sided and rotates so cashiers can quickly reference more than 300 SKUs. A reference board with a store's bulk fasteners attached helps cashiers find the correct price for each item. TWP® WS Series LOW VOC WATER CLEANUP All the benefits of TWP now available in a water based formula. For additional information visit our website www.usetwp.com or call 1-800-969-4811 TWP® is a registered trademark of AMTECO Inc. PROUDLY MADE IN THE U.S.A.

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