Hardware Retailing

JUL 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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July 2017 | HARDWARE RETAILING 55 Jackie Sacks Co-Owner Round Top Mercantile Round Top, Texas Over $2 Million in Annual Sales W hat started out as a part-time summer job at Round Top Mercantile for Jackie Sacks turned into a career. Now, she and her husband, Michael, own the business and have transformed it from a convenience store to a destination for a diverse customer base. That transformation started not long after the couple purchased the store from Michael's parents in 2014. They embarked on a major construction product to more than double the size of the building. Sacks designed the new layout and helped select more than 5,000 new SKUs to add to the store's product mix. In the paint department, for example, she purchased a paint mixer and expanded the selection to include more items for DIY customers. In the lawn and garden area, she added more organic products, along with items for professional landscapers, such as outdoor power equipment. The store that had once catered mostly to consumers now has more to offer contractors. Round Top Mercantile is unique in that it also includes a grocery store. Along with the basics, customers can find high-end foods, local produce and a deli counter offering fresh-made sandwiches. Managing two different types of retail operations does present challenges, but Sacks, backed by a hard-working staff, handles it with ease. "Overall, business on both the grocery and hardware sides continues to grow," she says. "We've exceeded all of the expectations that we set for ourselves when we purchased it." Outside of the store, Sacks has established herself as integral to the community, helping local organizations wherever she can. Among her many volunteer activities, Sacks has been president of the parent's club at the local school, where she has helped raise money for technology for the classroom and educational field trips. As vice president of the Do-Your-Duty ladies' organization, she helps raise money for maintaining the town's courthouse. "We've gone from a convenience store to a destination store. We wanted to keep our customers from going out of town to shop."

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