Hardware Retailing

JUL 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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July 2017 | HARDWARE RETAILING 63 Jason Plummer Vice President R.P. Lumber Edwardsville, Illinois Multiple-Store Operations J ason Plummer started working in the home improvement industry before he was even old enough to read. His parents, Robert and Donna Plummer, started the business 40 years ago. Today, as vice president of the company, Plummer is committed to improving and growing R.P. Lumber. Involved in numerous business functions, including new store development, finance, merchandising, purchasing and operations, Plummer led the company in growing into a 66-store operation across Illinois and Missouri. Recently, he launched a new inventory and merchandising program that will roll out to all locations during 2017. Plummer puts great emphasis on the development of his team. For him, ensuring existing stores are operating successfully is more important than opening new locations. He works closely with each location to establish sales goals and expectations for training, safety, cleanliness and service. "My goal is to make sure our team members and existing stores are constantly improving," he says. "We want to perform at our best so we can deliver R.P.'s Best Service and Best Value, our hallmark." He's also working to expand R.P. Lumber's digital capabilities. Plummer recently rolled out a new, more interactive website, which allows the company to offer more than 100,000 items for sale online. In addition to R.P. Lumber, Plummer is involved in other family business ventures, including real estate and related businesses. He stays involved in the community through his church, serving on the board for a local children's home and participating in other charitable organizations. Plummer also helps with campaigns and events for local governmental candidates who value economic growth, strong families and small government. In 2010, he was even the Republican Party's nominee for lieutenant governor in Illinois. "I love every minute of it. I enjoy knowing you are never really done; there is always something you can do a little better."

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