Hardware Retailing

AUG 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://hardwareretailing.epubxp.com/i/852196

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HARDWARE RETAILING | August 2017 4 Contents AUGUST 2017 | VOLUME 213 | ISSUE 2 Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 14 . . . . . . . . . . . . . . . . NRHA News 20 . . . . . . . . . . . . . . . . . . . . . Trends 22 . . . . . . . . . . . . . . . New Products 34 . . . . . . . . . . . . . . . . . . Checkouts 98 . . . . . . . . . Newsmakers/Calendar 102 . . . . . . . . . . . . . . . . . Last Word On the Cover The team at HPM Building Supply in Kailua-Kona, Hawaii, leans on each other to help the business succeed . NRHA photo by Whitney Daulton 58 RESEARCH Two Giants in the Industry As two of the largest retailers in the world, Amazon and Walmart frequently make headlines, and news about the companies' latest actions has certainly stirred up chatter. Will Amazon gain a stronghold in brick and mortar, and can Walmart make a dent online? 84 RESEARCH Are You Prepared? What would you do if a flood destroyed your store or a riot tore through the streets outside your doors? Hardware Retailing spoke to four retailers whose businesses were met with disaster to discuss the aftermath and the rebuilding process. We also developed an emergency preparedness checklist for you to share with your staff. OPERATIONS What Makes a Team? Your staff is more than just individuals who work together. They are a group of people who should be working toward the same goals. Learn from three retailers who have made sharing goals and building teams an everyday commitment and not just an icebreaker at store meetings. 40 92 RETAILER PROFILE Achievement: Zero Efficiency is something every retailer can agree is a net positive for their operation, but what about energy efficiency with the goal of achieving net-zero? Brinkmann's True Value committed to net-zero energy through renovations and upgrades and is now feeding energy back into the grid, for a payoff of thousands of dollars annually. 80 EXPERT COLUMN Retail Is… Merchandising Retail consultant Dustin Kaehr discusses another crucial element of retailing in this column. From building endcaps to cutting inventory, Kaehr reviews merchandising basics to ensure your customers come in to see what's new and walk out with something extra. 66 CATEGORY SPOTLIGHT Get Grilling Sponsored by Phifer Inc. 'Tis the season for backyard barbecues and community cookouts. We talked to the retailers whose grilling categories are always the life of the party. Learn how to show off your grilling expertise, whether it's hosting a community fundraiser in your parking lot or livestreaming your cook-off on social media.

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