Hardware Retailing

AUG 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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them too far out of their comfort zone, it can have a damaging effect. You have to make sure you pick an activity that is "safe" and that may not make anyone feel uncomfortable. HR: Do you think regular meetings or group huddles are helpful? RM: They are good if they are purposeful. If it's a feel-good exercise, you'll have a small percentage of employees who love it, but the rest might not. If it's to communicate key information or ask a couple of questions or catch up quickly on a certain project, that's fine, but don't have a meeting without any real reason. Otherwise, those who are most social may enjoy the meeting, but the rest are going to wonder why everyone is attending meetings that seemingly have no purpose. It's probably better to have meetings as needed, rather than schedule them every week or every month, unless there's a set purpose. For example, a monthly meeting might allow everyone a time to give updates on what they are working on, but a good team is already doing that perpetually. Regular meetings may become something you're doing because you feel it's your duty to have them. Now, if you're all working on a big project and five people are participating, each with a different responsibility, then yes, it's important " Good communication is a very important part of having a strong sense of team among your employees. "

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