Hardware Retailing

OCT 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | October 2017 96 Ways NRHA Can Help Your Business 10 10 A s an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free and easy to access. You can also take advantage of more in-depth training aids, programs, conferences and more. In addition to publishing Hardware Retailing magazine, here are 10 resources your association has created for you. Learn more at nrha.org/membership. Training Made Easy If you need help starting or improving your training program, look no further than NRHA's Train the Trainer guide. It's full of tips, instructions and examples from retailers on creating an effective program using NRHA's online training and Trainer's Toolbox resources, which are quick, three- to five-minute lessons on topics including operations, merchandising, selling skills and product knowledge. Get the guide at TheRedT.com/trainer. Industry Research Looking for a way to compare your business's performance to others in the industry or see how much money stays in your community when customers shop at your business? NRHA's research library helps you stay informed. Popular studies include the Cost of Doing Business Study, Home Sweet Home Study, Merchandising for Profit and the annual Market Measure Report. Access these and more at nrha.org/membership. Retail Management Certification Program This program gives future retail leaders a chance to build a network of peers, create a business plan that will provide a return on investment and generate new ideas. Ideal for upper-level managers, this course develops strategic planning, decision-making and leadership skills. Learn more at nrharmcp.com. State of Independents Conference NRHA's State of Independents Conference lets retailers get up close and personal with manufacturers, distributors and other retailers to build better relationships and voice their opinions. NRHA is the only organization that brings retailers together to have a collective voice in the industry. Register for this year's conference at soic.eventbrite.com. 1 4 3 2

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