Hardware Retailing

OCT 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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October 2017 | HARDWARE RETAILING 97 Retailer Research Panel Members of NRHA's Retailer Research Panel complete monthly surveys on various industry topics to help the association collect data for studies, industry events and Hardware Retailing articles. Not only do participants provide pertinent information that helps move the industry forward, but panelists also receive exclusive access to research and are eligible to win a $250 gift card each quarter. For more information, visit TheRedT.com/join-the-panel. Intensive Online Employee Training An NRHA Training Membership gives retailers access to in-depth online training, including interactive lessons, study guides and tests on topics like product knowledge and selling skills. Some of NRHA's popular courses include Basic Training in Hardware Retailing, Basic Training in Building Materials Retailing and Our Three Pennies of Profit. Learn more at TheRedT.com/nrha-training. Foundations of Leadership Program This online course introduces key concepts of leadership and personal development to employees who are new to management. Participants engage in several assessments to determine their leadership style and learn how to develop their leadership skills based on their style. Coursework presents best practices in communication, problem-solving and building and developing teams. Learn more at TheRedT.com/rli. NRHA All-Industry Conference Held in conjunction with the National Hardware Show ® , the NRHA All-Industry Conference is a series of educational seminars and networking events that are free for retailers to attend. It offers insights into issues like omnichannel retailing, consumer behavior and generational trends. More details at nrhaconference.com. Business Services Running a business means managing responsibilities like health insurance, human resources and payroll. NRHA partners with expert organizations to offer a suite of business services designed with independent retailers' needs in mind to provide alternative solutions. Learn more about the programs at TheRedT.com/business-services. Retailer Roundtables Connecting with retailers inside and outside your wholesale affiliation can be invaluable. NRHA's many roundtables allow retailers from across North America to get together and speak about topics like finance, human resources, marketing, leadership and more. Get more information at TheRedT.com/rli. 10 7 9 6 5 8

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