Hardware Retailing

OCT 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://hardwareretailing.epubxp.com/i/877991

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Page 25 of 120

©2017 True Value Company. All rights reserved. TV-RD-13195 Mike Matusek proudly shares the results his business achieved as a member of our company. (Your individual results may vary.) +19% SALES TRANSACTIONS +4% LAWN & GARDEN +29% GROSS SALES +43% GROSS PROFIT DOLLARS IF YOU VALUE WHAT WE VALUE , GIVE US A CALL AT 1-888-291-7229 OR E-MAIL info @ truevalue.com TrueValueCompany.com Left: Mike Matusek, owner of Shelbyville True Value. FREEDOM TO RUN THEIR COMPANY THEIR WAY WITHOUT INTERFERENCE MIKE'S BUILDING A SOLID FUTURE WITH TRUE VALUE ® Mike's in the lumber business, so he knows how rough patches in the economy can affect his customers. "People have stress in their lives," says Mike. "When they shop here, we keep the conversations light and add a little humor to brighten their day." Keeping loyal customers happy is critical to the success of the 73-year old business. That's why Mike and his brother Chris decided to return home to True Value®. "We looked at several factors," says Mike. Name recognition was important, but I also like being close to the warehouse and getting multiple truck deliveries every week." "True Value offers a great product mix at competitive prices. Plus, we do a lot of volume in lumber, so quality materials are important." "When we made the transition back to True Value, there were a few hiccups. But, that's to be expected. Everyone was helpful, and overall things went smoothly." Because of his relationship with True Value, Mike sees even greater possibilities in the future. "Sales have increased and there's more walk in traffic. I expect something good to keep getting better." Welcome home, Mike. FIRST QUARTER 2017 RESULTS

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