Hardware Retailing

OCT 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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October 2017 | HARDWARE RETAILING 45 Pro Tech Support Beyond guaranteeing same-day shipping on all orders received by 5 p.m. EST and giving retailers access to thousands of locksets and door accessories, HSI's services are backed by a results-driven team. HSI knows that independent retailers across the country need superior customer support to give their customers accurate information. Whether retailers have questions about custom finishes or smartphone-enabled keyless entry systems, the HSI team is only a phone call or email away. When retailers speak with an HSI representative, they're speaking to a door hardware expert. Each rep draws on years of experience to find a cost-effective, secure solution for customers. Available by phone 8 a.m. to 6 p.m. EST, HSI tech support representatives are committed to total satisfaction. HSI's customer service is designed to fit the needs of an independent retailer perfectly. The company knows that getting the right product into customers' hands quickly and accurately is vital. It boosts confidence in local retailers and keeps their customers satisfied. That's why HSI offers customer-focused service at every stage of a construction or renovation project. Open the Door to HSI Extra shelf space, increased sales and greater customer satisfaction await retailers who choose HSI for their residential and commercial door hardware needs. Sourcing product from a wholesaler shouldn't feel like a compromise; it should feel like a beneficial decision to please customers and stay competitive. When retailers choose HSI, they gain a reliable partner invested in their success from start to finish. Visit HSI online at HardwareSuppliers.com or give them a call at 800-334-5625 and see firsthand how door hardware special orders can boost business. Extra shelf space, increased sales and greater customer satisfaction await retailers who choose HSI for their residential and commercial door hardware needs. Corbin Russwin ML2000 Series Mortise Lock

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