Hardware Retailing

NOV 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | November 2017 4 Contents NOVEMBER 2017 | VOLUME 213 | ISSUE 5 Departments 06 . . . . . . . . . . . . . . . . . On the Web 10 . . . . . . . . . Independent Thinking 12 . . . . . . . . Taking Care of Business 16 . . . . . . . . . . . . . . . . NRHA News 22 . . . . . . . . . . . . . . . . . . . . . Trends 24 . . . . . . . . . . . . . . . . New Products 34 . . . . . . . . . . . . . . . . . . Checkouts 66 . . . . . . . . . Newsmakers/Calendar 70 . . . . . . . . . . . . . . . . . . Last Word On the Cover In San Rafael, California, Marin Ace Hardware owner Michelle Leopold has a handle on what it means to be green in the lawn and garden category . NRHA photo by Whitney Daulton 54 RESEARCH Does Your Compensation Stack Up? Gain some insight from the North American Retail Hardware Association's 2017 Employee Compensation Report, and compare your payroll expenses to industry averages for hardware stores, home centers and lumberyards. The study provides payroll information for a variety of positions at each store type. 62 EXPERT COLUMN Retail Is… Store Design Retail consultant Dustin Kaehr expands further on the elements of retail in his latest column. As an independent retailer, it's important to consider the layout of your store, how it flows and how inviting it is—or isn't—to your customers. If you haven't thought about a store redesign, check out Kaehr's advice and start planning. CATEGORY SPOTLIGHT Let's Talk About the Birds and the Bees Sponsored by K-CO Products Many consumers are seeking green solutions when cleaning and renovating their homes, and the trend has been shifting outside, too. In this article, we explore the ins and outs of eco-friendly options in the lawn and garden category for customers who want to have an even greener space for birds, bees, pets and other yard visitors. 40 On average, payroll accounts for 20 percent of total sales for hardware stores, home centers and lumberyards . About 65 percent of retailers expect their payroll expenses to increase in 2018 .

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