Hardware Retailing

DEC 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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December 2017 | HARDWARE RETAILING 33 33 December 2017 | HARDWARE RETAILING Source: North American Retail Hardware Association. Figures based on responses to the 2017 Cost of Doing Business Study. Hardware Stores Key Business Indicators Median Sales Per Customer 0% 10% $15 2012 2013 2014 2015 2016 $20 $25 20% 30% Typical Typical High-Profit High-Profit 40% 50% 43.9% 22.2% 40.3% $18 $19 $20 $21 $20 $22 $21 $22 $23 $30 45.7% 20.1% 36.3% Gross Margin After Rebate Total Payroll Total Operating Expense Home Centers Key Business Indicators Median Sales Per Customer 0% 10% 20% 30% Typical High-Profit 40% 50% 30.0% 17.3% 27.9% 41.5% 24.4% 37.0% Gross Margin After Rebate Total Payroll Total Operating Expense Lumberyards Key Business Indicators Median Sales Per Customer 0% 10% 20% 30% Typical Typical High-Profit High-Profit 40% 50% 24.0% 11.5% 19.8% 26.5% 14.9% 21.3% Gross Margin After Rebate Total Payroll Total Operating Expense $50 2012 2013 2014 2015 2016 $200 $250 $141 $152 $76 $87 $105 $167 $157 $199 $219 $165 $30 $20 2012 2013 2014 2015 2016 $40 $120 Typical High-Profit $36 $41 $41 $45 $42 $49 $36 $105 $51 $96 $60 $80 $100 $150 $100

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