Hardware Retailing

DEC 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | December 2017 46 Growing Ambitions: Meet the Retailers Porters Building Centers Kearney, Missouri At the Porters Building Centers location in Kearney, Missouri, growth came in the form of a Hallmark Gold Crown store situated just inside the main entrance. With four locations in the area, Porters Building Centers has established itself as a strong option for building materials, rental equipment and premade delivered sheds. However, the closure of a stand-alone Hallmark store in Kearney led to a store within a store that is drawing a whole new crowd to the business. The Porters' story outlines the need for proper personnel decisions when making plans to grow and highlights how different product groups can exist in a shared space. Home Lumber and Supply Co. Ashland, Kansas Home Lumber and Supply Co. based in Ashland, Kansas, upgraded its Ellsworth, Kansas, location thanks to the right conditions at the right time. The Home Lumber store was successful, but the location was not ideal because there wasn't space to increase product variety or expand services. When a former Walmart location went up for sale, the Home Lumber team crunched the numbers and decided to snap up the property to convert it into a hardware and lumber destination. With a more visible storefront and more space for big-ticket items like appliances, the business in Ellsworth has blossomed. Gold Beach Lumber Gold Beach, Oregon Oregon business Gold Beach Lumber, which opened in 1959, has grown to five locations since its first expansion in 2008. Beginning with owner Ryan Ringer's first acquisition, the site of a former auto dealership, the business has grown its footprint and its culture throughout southwestern Oregon. Pressure from another potential buyer nearly derailed Ringer's first attempt at expansion, but knowledge gained from that experience has helped Gold Beach Lumber's growth. With each acquisition, the business has followed Ringer's foundation for store expansion, which has allowed it to extend its culture of customer service to even more markets. " Some of our more niche categories, like fishing and outdoor equipment, have expanded. All the lakes here have made it a big category for us. " —John Humphreys, Home Lumber and Supply Co. " They made us an offer we couldn't refuse. Hallmark has the quality name, and that fits with how we have built our business. " —Kent Porter, Porters Building Centers " On paper, having a new business in 2008 wasn't ideal, but we captured those homeowners and maintenance types that we needed. " —Ryan Ringer, Gold Beach Lumber

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