Hardware Retailing

DEC 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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December 2017 | HARDWARE RETAILING 63 Last Word B ill Lee, the North American Retail Hardware Association's (NRHA) president and CEO, has devoted his career to helping independent retailers, regardless of wholesale affiliation, become better, more profitable business owners. As he retires this month, Hardware Retailing wanted to hear from Bill's industry friends and his family the impression he has made on NRHA and the industry. Visit TheRedT.com/bill-lee for more from Lee's family and friends. Congratulations, Bill! A Legacy and Looking Ahead "Bill Lee came to NRHA with little hardware experience, but quickly grasped the industry and its needs. He took NRHA to a new level by surrounding it with talented people. He oversaw the expansion of industry training and used the financial resources to move NRHA into an association-owned building. Today, he leaves NRHA financially strong with an engaged staff and an association that is a strong resource and conduit for our industry." —Jerry Meis, Lenoch & Cilek Ace "Bill has changed the entire philosophy of NRHA into a member-driven organization, which tries to do what's best for the industry and its retailers. Bill will be remembered for his outstanding leadership at NRHA, building it into the outstanding organization it is today. Bill has been a great friend of mine and my wife's, and we look forward to our travels together in the future." —Dick Thomes, Thomes Bros. "I think Bill would agree with me that his time at NRHA has been an adventure full of challenges and opportunities. We have been fortunate to visit many independent hardware stores and home centers around the world. We've enjoyed seeing how different they all are and making great friends. I am proud of the hard work and achievements Bill has made at NRHA. Now we embark on a new adventure and I can't wait to see where we go!" —Jane Lee, Bill Lee's wife "Warm, considerate, thoughtful, open-minded, intelligent, retail-focused, fun. When I reflect on my experiences with Bill Lee as a retailer and a member of the NRHA board of directors, these are just a few words that pop up. Bill always thought about how a decision would affect the retailer and if it fit our mission statement. I've learned a lot from my involvement with NRHA and from Bill, much of which I apply to my business today." —Linda Johnson, Village True Value

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