Hardware Retailing

JAN 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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DRIVEN TO BE THE BEST. PUTTING YOUR CUSTOMERS FIRST. Call us today at 888-DO IT BEST (364-8237). independentsdoitbest.com At Do it Best Corp., we champion the customer experience. From our member-owners to their loyal customers, and even those new to the ease and convenience of Do it Best shopping, we aim to deliver personalized service unmatched in the industry. By combining decades of experience helping our members serve their communities with leading- edge integrated marketing strategies, we've perfected ways to not only grow your customer base, but to increase purchase frequency and total spend per transaction. With proven programs like Best Rewards SM , we help you strengthen customer loyalty and build on customer purchase patterns with targeted offers and promotions that appeal directly to their year-round needs. Accelerating your business through smart marketing is easier than you think. Our Loyalty Marketing team is excited to share their expertise and the very latest strategies to engage your customer base. When you succeed, we succeed. IT'S WHAT DRIVES US TO BE THE BEST. "Understanding what makes your customers tick helps us fine tune offers that speak directly to them. With high redemption rates on Best Rewards promotions, we know it works." —Haley Toliver and Justin Hanford, Loyalty Marketing Specialists

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