Hardware Retailing

FEB 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://hardwareretailing.epubxp.com/i/931868

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HARDWARE RETAILING | February 2018 4 Contents Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 14 . . . . . . . . . . . . . . . . NRHA News 20 . . . . . . . . . . . . . . . . . . . . . Trends 24 . . . New Products by Industry Edge 34 . . . . . . . . . . . . . . . . . . Checkouts 96 . . . . . . . . . Newsmakers/Calendar 100 . . . . . . . . . . . . . . . . . Last Word On the Cover Jake Bunge and Al Bunge Jr. see the joy in housewares at Crown Point True Value in Crown Point, Indiana . NRHA photo by Graeme Haase FEBRUARY 2018 | VOLUME 214 | ISSUE 2 82 MERCHANDISING End Up With Great Endcaps Your merchandising strategy is only as good as your regularly rotated, fully stocked and clearly marked endcaps. See what makes great endcaps and how to make them one of your most effective tools on the salesfloor. 88 PROFILE Use Your Imagination At the 2017 National Hardware Show ® , Caribou Jack's owner Robert Lau received $100,000 to fund a business improvement project. Read about the community space and restaurant he is adding to his operation and learn how you could walk away with the funds to build your dream this year. 64 INDUSTRY EVENTS State of Independents Conference Retailers, vendors and manufacturers came together for the latest research on how independents are competing in the home improvement industry in store and online at the third annual North American Retail Hardware Association's State of Independents Conference in Chicago. 42 OPERATIONS Go Outside the Box Capturing the business of professionals and tradespeople in your area can be challenging without the right outside sales leader. Learn what qualities you should look for to build your outside sales team and what these outside sales stars look for in an employer. CATEGORY SPOTLIGHT Clean Up Your Housewares Act If you're trying to grow interest in the housewares category, consider your variety of cleaning products. Expanding your mix of cleaning supplies to include green cleaning options, specialty brands and unique tools can help drive sales and appeal to a wide variety of customers. Learn how Crown Point True Value rounds out its housewares category through cleaning supplies and how the products lead to repeat customers. 52 74 PROFILE 'You've Got a Friend in Me' No matter what career or life stage you're in, connecting with someone who operates their business differently can give you a new perspective on success. Hardware Retailing spoke to two pairs of friends who unexpectedly found a business mentor in a fellow independent retailer.

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