Hardware Retailing

FEB 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | February 2018 6 On the Web SOCIAL MEDIA LINKS @hardwareretail facebook.com/HardwareRetailing EXPERT INSIGHT Creating a Spotless Reputation Wondering what you can do to attract customers to your cleaning category? Visit TheRedT.com/clean-expert to read a Q&A with Melissa Maker, an entrepreneur, author and cleaning expert, that includes tips and tricks to help you and your business bring it home in this staple category. RETAILER Q&A Making Friends in the Industry Adam Busscher (left), owner of Picton Home Hardware in Ontario, attributes a portion of his success to the friendships he's built with other industry retailers. In an article at TheRedT.com/industry-friends, Busscher shares thoughts on why he values these relationships and what industry friendships offer him personally and professionally. CHECKLIST Do Your Part to Prevent Workplace Harassment In order to ensure the safety of your staff and uphold your company's reputation, it's important to clearly communicate behavioral expectations. To help, download a checklist at TheRedT.com/behavior-checklist that outlines the definition of sexual harassment, what types of behaviors cross the line and conduct that could be deemed illegal. RETAILER PROFILE New York Hardware Store, National TV Star When television scouts for Amazon Prime's "Sneaky Pete" saw Wadeson Home Center, they knew it was the ideal place to film certain segments of the show. Visit TheRedT.com/wadeson to read the full story about how one retailer became part of a popular online television show.

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