Hardware Retailing

MAR 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | March 2018 92 larger than ours, but they gave us many great takeaways and provided us with the chance to connect to other retailers and take note of ideas that were implemented into our operation." Aside from visiting other retailers, the Marcus Lumber team also made a point to attend a variety of trade shows, like the International Builders' Show, the Kitchen and Bath Industry Show and their co-op markets, Leavitt says. The remodel was a family affair, which included Grant Leavitt, his brother Clay, his father Bob, uncle Jim and cousin Tom, making it a total team effort. The ambition to move the business forward stems from the example of the third generation, which includes Bob, Jim and Tom. With help from their strong team of employees, Leavitt says it has been a success. Showing Off Their Showroom Walking through the doors of the newly renovated Marcus Lumber presents shoppers with everything they need from a hardware store—and much more. For the professional builder or DIYer, the newly renovated showroom is what really leaves an impression, Leavitt says. The showroom includes a window center, which features 30 installed models on display. It also has model homes equipped with siding and stone, plus 80 different types of doors, which include exterior, interior, patio and storm doors. There is even a composite deck surrounded by artificial turf and a realistic backdrop to help customers visualize the products in real-life settings. "When we first added a showroom after our fire in 2004, we saw the improved shopping experience our customers had," Leavitt says. "The showroom is meant to make selling more enjoyable and, quite frankly, easier." Expanding on the idea of a full mock home in the store, the showroom is meant to provide inspiration for all spaces in the home. It has bathroom fixtures and installations for customers to walk through, including 27 bathroom vanities, plus working shower and faucet displays that highlight the latest trends in style and finish. " When we first added a showroom after our fire in 2004, we saw the improved shopping experience our customers had. " —Grant Leavitt, Marcus Lumber Co. ONE MOUNT BAR GIVES YOU ACCESS TO 7 ATTACHMENTS (866) 537-6216 | JRCOINC.COM/HRM Heavy-duty Attachments for Commercial Mowers DO MORE WITH YOUR MOWER! DETHATCHER AERATOR SPREADER LEAF PLOW BLOWER BUGGY SPOT SPRAYER TRANSPORTER

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