Hardware Retailing

MAY 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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T he North American Retail Hardware Association (NRHA) has celebrated independent home improvement retailers for a century. For the last 11 years, NRHA and Hardware Retailing magazine have honored high-achieving retailers through the Top Guns program. These remarkable business operators often lend a voice to national conversations and extend a hand to their neighbors. This year's Top Guns are the first all-female group in the program's history. While the home improvement industry may still be predominantly male, many women own and operate successful businesses. NRHA highlights these four women who are moving the industry forward. • Amanda Fancy, Gow's Home Hardware After buying the family business seven years ago, Amanda Fancy has continued to grow the operation despite its somewhat limited market. By using proactive marketing and merchandising strategies, she has positioned Gow's Home Hardware as one of the industry's top retailers. • Jamie Gentner, Center Hardware & Supply Center Hardware & Supply serves mostly commercial and industrial customers in downtown San Francisco. In that environment, Jamie Gentner sees unique challenges with the decline in trade professionals. She is passionate about the industry working toward a solution. • Megan Menzer, Newton's True Value Megan Menzer has looked for ways she can contribute outside her store. She has taken active leadership roles in organizations within her community and industry. Today, Megan is serving as chairman of the NRHA board and has emerged as a high-profile advocate for independent businesses. • Angela Merritt, Ederer's Do it Best Angela Merritt did not anticipate a career in hardware, but 19 years ago, she took on the role of manager of her parents' new business. Since then, she has helped the operation grow to three locations in rural Wisconsin, where she is leading and teaching the next generation of farm owners. HARDWARE RETAILING | May 2018 98 Facing Forward Find Out How These Women Became Industry Top Guns Angela Merritt Megan Menzer Jamie Gentner Amanda Fancy

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