Hardware Retailing

MAY 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: https://hardwareretailing.epubxp.com/i/971427

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Page 235 of 248

FOR MORE INFORMATION, GO TO NRHA.ORG/RLI Whether you have employees just starting their leadership journey or someone you're ready to hand the business over to, NRHA has a program that's right for your business goals. Retail Leadership Institute This six-month college-level program is designed to teach key employees, future owners and new owners industry-focused business practices across all areas of running and operating a retail hardware, lumber or home improvement business. NRHA Retail Management Certification Program Who should attend? • Next-generation leaders and owners who have experience in the business and leading teams. • Ideal for store managers, general managers, directors of retail operations, human resources managers and other key personnel. What will they learn? • How to plan, implement and manage real-world business improvement projects. • Skills in such areas as finance and accounting, operations, customer service, sales, marketing, applied business strategy, leadership, technology and more. How do you benefit? • Instructor-guided business improvement projects can have an immediate bottom-line impact. • A network of peers, experts and retailers to share ideas and best practices. • More confident employees who have the skills to run the business.

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