Hardware Retailing

JUN 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: https://hardwareretailing.epubxp.com/i/985610

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Page 10 of 82

HARDWARE RETAILING | June 2018 6 On the Web SOCIAL MEDIA LINKS @HardwareRetailing @hardwareretail This series of quick lessons on topics such as selling skills, merchandising, product knowledge and operations is made for all employee levels. Visit nrha.org to see what's available and to download lessons. PROFILE South Dakota Retailers Partner to Give Back When they realized their local food pantry was low on supplies, Dakota Hardware and Heisler's Hardware came together to host a friendly competition between their two communities to see which could collect more food items. See what the two retailers learned about community outreach at TheRedT.com/food-drive. SHOP LOCAL You vs. Amazon: Spread the Word Do your customers know that, as an independent hardware business, you recirculate seven times more of your revenue to the local economy than Amazon? Download free resources at TheRedT.com/local-impact to start spreading the word so your community thinks twice before they choose Amazon over a local retailer. EXPERT INSIGHT Management Tricks for Different Generations With five generations currently in the workforce, managing morale in your operation may be a challenge. Visit TheRedT.com/generations to learn from Mark Harris, a human resources consultant, about which management styles resonate with each age group and how to be an effective leader for all generations. Prepare Your Staff for Summer It's time to refresh your employees' selling skills and product knowledge on some of the most popular summer DIY projects. This month's Trainer's Toolbox videos will present a few retailer tips on what your staff needs to know this season.

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