Hardware Retailing

JUN 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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Page 78 of 82

HARDWARE RETAILING | June 2018 74 Last Word O nline courses should be an important part of your company's overall training program. That's why many retailers have turned to NRHA's arsenal of courses, designed for every level of employee, on topics such as basic product knowledge, selling skills and loss prevention. Managing training doesn't have to be difficult, either. Earlier this year, NRHA introduced a new tool to help you monitor employee activity throughout all of the association's online training courses. The tool, called a learning management system (LMS), is easy to use for both trainers and employees. Here are some of the ways it will simplify your training. 4 Ways to Simplify Your Training Convenient Access NRHA has 240 training modules grouped together in eight separate courses. With NRHA's LMS, all of those courses are available on one easy-to-use website. Each employee has a separate username and password. When they log in, they can tell at a glance what courses they've taken and which they still need to take. The course is online, so employees can access training anywhere. Customized Curriculum NRHA's LMS has tools to help you manage all of your employees' training and guide them through a course curriculum customized for their specific training needs. Each employee creates their own login using an email and password. Assign students specific courses and even set due dates for course completion. Employees will get email notifications when the due date is getting close. Easy Reporting For each course, employees will take tests to measure their knowledge of the topic. NRHA's LMS offers a variety of reports to measure their progress through each course. For example, if you want to know how many of your employees have completed the selling skills test, you can find the answer in just a few clicks. Or, get a customized report emailed to you on a regular basis. Fast Setup To access the LMS, you must first be an NRHA Training Member. Then, getting started is easy. You can start by contacting NRHA's member growth and development manager Marci Taschler at 317-275-9421 or mtaschler@nrha.org. She can help you become an NRHA Training Member, if you're not already, and then walk you through the simple setup process. 1 2 3 4

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